This Privacy Policy (“Policy”) explains how SWIFTFLIGHT INNOVATIONS PRIVATE LIMITED, a company incorporated under the laws of India (“Company”, “we”, “us”, or “our”), collects, uses, processes, stores, and protects personal data when you access or use our mobile applications, websites, platforms, and related services (collectively, the “Services”).
By using the Services, you acknowledge that you have read and understood this Policy.
1. Scope of This Policy
This Policy applies to all users of our Services worldwide.
The Services are intended for individuals 18 years of age or older. We do not knowingly collect personal data from minors.
This Policy does not apply to third-party services, websites, or applications that are not operated by us.
2. Personal Data We Collect
We may collect the following categories of personal data:
(A) Information You Provide
- Profile information (nickname, avatar, user ID)
- Contact information (email address, phone number if provided)
- Account registration information
- User-generated content (text, audio, images)
- Messages exchanged through the platform
- Customer support communications
(B) Information Collected Automatically
When you use the Services, we may automatically collect:
- IP address
- Device information (device model, operating system, app version)
- Advertising identifiers (if applicable)
- Log data (usage activity within the app)
- Approximate location based on IP address
We do not collect precise GPS location unless you explicitly grant permission.
(C) Information from Third Parties
If you register or log in via third-party platforms (such as Google or Apple), we may receive basic profile information made available by those services.
3. How We Use Your Personal Data
We process personal data for the following purposes:
- To create and manage your account
- To provide and operate the Services
- To enable user interactions (e.g., messaging, voice features)
- To maintain safety and prevent fraud or abuse
- To improve and analyze service performance
- To respond to support inquiries
- To comply with legal obligations
We do not sell your personal data.
4. Legal Basis for Processing (If Applicable)
Depending on your jurisdiction, we may process personal data based on:
- Performance of a contract
- Compliance with legal obligations
- Your consent
- Our legitimate interests (e.g., service security, improvement)
Where consent is required, you may withdraw it at any time.
5. How We Share Personal Data
We may share personal data with:
- Cloud service providers
- Technical infrastructure providers
- Customer support service providers
- Analytics providers
- Legal authorities if required by law
All service providers are required to process data only for the purposes specified by us. We do not sell or rent personal data to third parties.
6. International Data Transfers
As an Indian company, your personal data may be processed in India or other countries where our service providers operate.
Where required by applicable laws, we implement appropriate safeguards to protect cross-border data transfers.
7. Data Retention
We retain personal data only as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
If you delete your account, we will delete or anonymize your data within a reasonable period, unless retention is required by law.
8. Data Security
We implement reasonable technical and organizational measures to protect personal data against:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
However, no system can guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at the email provided below.
10. Children’s Privacy
The Services are intended only for users aged 18 and above.
We do not knowingly collect personal data from individuals under 18. If we discover such data, we will delete it promptly.
11. Changes to This Policy
We may update this Policy from time to time. When we make material changes, we will update the “Last Updated” date.
Continued use of the Services constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact:
Company Name: SWIFTFLIGHT INNOVATIONS PRIVATE LIMITED
Registered Address: H-218, SECTOR-63, Noida, Noida, Gautam Buddha Nagar- 201301, Uttar Pradesh
Email: support@swiftflight-india.com